This Privacy Policy applies to all non-public, personal information (“Personal Information”) collected by Verto Mobility, a professional relocation, moving, and shipping services company. Personal Information includes any information that can be used to identify you and is collected in connection with providing services or products for personal, family, or household purposes.

How We Collect Your Personal Information:

Verto Mobility may collect your personal information through various methods, including:

  • Website forms you complete

  • Support chat interactions

  • Cookies and tracking technologies used when you visit our website

  • Emails and other communications you send to us

  • Offline interactions, such as phone calls, postal mail, or in-person meetings

  • Transactions conducted with Verto Mobility

  • Employers or individuals you authorize to provide information on your behalf

We do not knowingly collect personal information from children. If such information is disclosed to us without proper parental consent, it will be promptly destroyed.

What Personal Information We Collect:

The types of personal information we may collect include, but are not limited to:

  • Name

  • Residential or mailing address

  • Email address

  • Phone number

  • Shipping origin address

  • Shipping destination address

  • List or description of items to be shipped

How We Use Your Personal Information:

We use your personal information to:

  • Share required information with customs authorities, border security, government agencies, shipping partners, and logistics agents to facilitate customs clearance and delivery

  • Provide relocation, moving, and shipping services

  • Communicate with you regarding our services

  • Send shipment tracking updates and tracking links

  • Improve our website, services, and overall user experience

How and Why We Share Personal Information:

Verto Mobility may share your personal information with third parties only for the following purposes:

To comply with legal or regulatory requirements, including disclosures to customs, border protection, or other government authorities involved in the shipping process

With shipping partners, agents, and logistics providers as necessary to fulfill your relocation or moving services

With service providers who assist us in operating our business (such as IT support, cloud storage, or logistics services), provided they adhere to strict confidentiality and data protection obligations

We do not sell your personal information or share it for unrelated third-party marketing purposes.

All third parties are required to maintain at least the same level of privacy protection as described in this Privacy Policy. We will not disclose your personal information unless authorized by you, required by law, or otherwise outlined in this policy. Where feasible, we will provide notice before disclosures required by court orders or governmental directives.

SMS Consent:

Your phone number and SMS consent will never be shared or sold to any third party for marketing purposes. Verto Mobility uses SMS communications only for purposes you have explicitly consented to, such as service notifications or shipment updates.

Data Protection and Compliance:

Verto Mobility maintains internal policies, employee training programs, and procedures to ensure compliance with this Privacy Policy. Regular internal reviews are conducted to assess adherence to privacy practices, and responsibility for privacy compliance is assigned internally.

Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us: